We will schedule a time for you to pick up your rental RV. The first time you rent from us, you will need to complete necessary rental paperwork and have a Familiarization and Orientation
on the RV you are renting so that you know how to use the included features and will be able to get the most enjoyment on your vacation. With that in mind, you should plan to spend about 90 minutes with us on the day of departure. If you have rented an RV from us before, and don't need another orientation, the process will take about half an hour.
On the day of departure, you will need to provide a valid driver's license and a full-coverage insurance binder or endorsement on the RV. We're glad to help you contact your automobile insurance company with the necessary paperwork. If your own auto insurance company will not fully cover the rented motorhome or travel trailer with physical damage insurance Liability/Comp & Collision
, we will gladly add you as "renter/driver" to our fleet insurance policy which is currently through Zurich/Empire. Please inquire with the RV Rental office about the details. You will already have paid a deposit (down payment) at the time you reserved the RV, which will be applied to your rental fee. When you pick up your RV, you will pay an additional, 100%-refundable security deposit that will be refunded to you when you return your rental in the same condition in which you received it.
We offer on-site parking for your vehicle while you're on vacation. We will set up a time for you to return your rental RV, and we will inspect it at that time in order to get your security deposit back to you as quickly as possible.
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