This year Guaranty was one of 116 dealers honored with the Circle of Excellence award in recognition of their excellence in customer satisfaction as it relates to the customers sales and service experience with the dealer. Each dealer is rated and scored in four categories:
Purchase and delivery satisfaction study from customers.
A customer satisfaction study completed six months after a purchase.
Evaluation of a dealership’s sales, market share, stocking levels and participation in vehicle training.
A service parts assessment evaluating a dealer’s warranty/parts inventory, service training, certified technicians and traveling customer care.
“Guaranty has proven their commitment to their customers by providing the total RV experience with knowledgeable sales personnel, qualified service technicians and quality warranty and aftermarket service support,” said Roger Martin, Winnebago Industries Vice President of Sales and Marketing.” That commitment to providing excellent customer service is what separates Guaranty from the rest — and is why they are deserving of this award.”
Guaranty carries the Ellipse, Cambria, Impulse, Meridian, Navion, Reyo, Suncruiser, Sunova and Sunstar Itasca/Winnebago lines of motorhomes. For more information please contact Shannon Nill at 541-998-4053 or you may email him at [email protected] Alternatively you may also contact the dealership’s marketing manager, Marshall White, at 541.998.4017 or email him at [email protected]
For more information on how you can begin your RV journey, email us.